This will determine your customer acquisition costs.  can use to influence team retention AN support employee development For the purposes of this conversation we’re going to assume that you’re able to grow your average employee twice as fast as a result of all your support development initiatives. Let’s put aside for now the cost of these initiatives i’ve written about elsewhere. It pays to stimulate employee growth Don’t forget that contrary to appearances this is not the most important factor in employee retention. The employment part is math done on a napkin. Bear with me. For the purposes of this conversation we assume that the best experts you can hire have.

The talent of the unit no matter how we measure it AN can be increased indefinitely every Job Function Email List quarter due to improvements in capabilities. This means that the value the employee delivers to customers doubles in a quarter AN triples in a year. Let's assume as a baseline that the average cANidate you can hire easily has one talent unit AN is able to add one talent unit each quarter indefinitely because the best people learn faster. This means that the employee's talent unit will increase after the first quarter AN the increase after the year will be. If the development speed is doubled due to policies that support employee development then in both cases the first employee AN the second employee.



Inequality among employees will deepen. This example although written on a napkin AN based on numbers pulled from a hat shows that who we hire is more important than the conditions we create for growth. So building a team that you want to care about enough to stay with the company for many years starts with setting the bar high for the people who come into the organization. However if you do it right you will become a magnet for people who want to work in strong teams AN usually the best people want it very much. Ebooks Do you want to gain practical business knowledge? Subscribe to the Creative Commons newsletter. Get premium materials form checklist templates AN more. Enter your name.